How we handle your information

South East Aviation Training, trading as Aviation Psychology Ireland, is responsible for your personal information. Our address is Waterford, Ireland. Our privacy contact is Louise Farrell-Doyle. Please use our contact form to contact her.

We use your name, email address, any phone number you provide, enquiry details and appointment scheduling preferences to respond to you and arrange appointments. We also collect limited technical information to protect the website against spam and misuse. Our legal grounds are taking steps at your request before providing services and our legitimate interests in answering enquiries and keeping the website secure.

We use Vercel, Neon, Resend and Microsoft 365 for website hosting, enquiry storage and email, and Calendly for bookings. Please avoid including sensitive health information in the contact form. Clinical records are outside the scope of this website notice.

Some providers process information outside the European Economic Area, including in the United States. Their data-protection terms provide safeguards for these transfers, such as EU Standard Contractual Clauses or recognised adequacy arrangements. You can request details through our contact form.

Enquiries that do not lead to a client relationship are deleted within 12 months of our last contact, unless a legal obligation requires longer retention.

This website does not load analytics or advertising trackers. We store your acknowledgement of the cookie notice in your browser. Calendly loads when you open an online appointment’s booking page and applies its own privacy and cookie controls.

You may ask to access, correct or delete your information, restrict or object to its use, or receive a portable copy, where applicable. Where processing relies on consent, you may withdraw it. Contact Louise using our contact form. You may also complain to Ireland’s Data Protection Commission at www.dataprotection.ie.